Nguyễn Vũ Ánh Ngọc
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2025-10-11 14:51:07
an incident is an unplanned, undesirable event that disrupts normal operation or has the potential to do so. It can range from a minor event, like a near- miss, to do sth that cause property damage or minor injuries. The key difference between an incident and an accident is that an incident may not result in harm, but it still has the potential to cause serious consequences if not addressed