a. Practice the conversation. Swap roles and repeat.

(Thực hành bài hội thoại. Đổi vai và lặp lại.)

1. Complete the conversation (1-8) below with sentences A-H

A Customer: Where is the zoo ae_______ ?

B Customer: How much does it bc______to get in?

C Customer: Thanks very cm______.

D Customer: Can I db_____ online?

E Assistant: You're ew______.

F Assistant: We are open every day from nine o'clock until six o'clock.

G Assistant: What would you fI______ to know?

H Assistant: Yes, there is. You can download it from our website and use it to find out more information about the animals in the zoo as you are walking round.

Assistant: Can I 0_help_ you?

0.

1. _____

Customer: What are your go_____ times?

2.______

3.______

Assistant: hT_____ are f6.50 for adults aged 18 and over and f5.00 for under 18s.

4.______

Assistant: No, I'm afraid not. You have to buy them from the ticker office.

Customer: Is there an app?

5._______

6._______

Assistant: It's in Park Road. Go into the park and the zoo is on your left.

7.______

8.______

II. Complete the dialogue with the correct questions from the list. There are TWO EXTRA questions.

Sales assistant        : Good afternoon. (16) ………

Mary                       : Yes. Do you have this blouse in white?

Sales assistant        : Yes, we have some. (17) ………

Mary                       : Medium.

Sales assistant        : Here you are. Medium and white.

Mary                       : Thank you. Can I try it on? (18) ………

Sales assistant        : Yes. It’s over there.

Mary                       : It looks so good on me. I’ll take it. (19) ………

Sales assistant        : $5. (20) ………

Mary                       : No, thanks. Here’s $10.

Sales assistant        : Thank you. And here’s your change.

A. Do you need anything else?               B. Do you have a changing room?

C. What colour do you need?                 D. Can I help you?

E. What size would you like?                  F. How many skirts are you going to take?

G. How much is it?

B. Read the notes and complete the conversation between a customer and a sales assistant. For each blank, write ONE word only.

Sales assistant:    Hello. Can I help you?

Customer:            Yes, please. Do you have these socks in white?

Sales assistant:    Sorry, we only have them in (38) _______________.

Customer:            That’s fine. How much are they?

Sales assistant:    They are (39) _______________ dollars.

Customer:            I’ll take them.

Customer:            Do you have this green sweater in a large size?

Sales assistant:    Let me check. I’m sorry, we only have it in a (40)________________ size. But we have a large size in (41) _______________. Here it is.

Customer:            Oh, it’s great. How much is it?

Sales assistant:    It’s (42) _______________ dollars.

Customer:            I’ll take it, too.

B. Read the notes and complete the conversation between a customer and a sales assistant. For each blank, write ONE word only.

Sales assistant:    Hello. Can I help you?

Customer:            Yes, please. Do you have these socks in white?

Sales assistant:    Sorry, we only have them in (38) _______________.

Customer:            That’s fine. How much are they?

Sales assistant:    They are (39) thirty_______________ dollars.

Customer:            I’ll take them.

Customer:            Do you have this green sweater in a large size?

Sales assistant:    Let me check. I’m sorry, we only have it in a (40) m_______________ size. But we have a large size in (41) _______________. Here it is.

Customer:            Oh, it’s great. How much is it?

Sales assistant:    It’s (42) _______________ dollars.

Customer:            I’ll take it, too.

Complete the conversantion. What does the tourist say to the shop asslstant ? For questions 1 - 5, mark the correct letter

A - H on the answer sheet.

Assistant : Good moring. Can I help you ?

Tourist : 0 .......D........

Assistant : For children or adults ?

Tourist : 1 ..................

Assistant : A lot of tourrists buy this one.

Tourist : 2 ..................

Assistant : What about this one with fewer peges ?

Tourist : 3 ..................

Assistant : The hardback is £ 8, and the paperback £ 3.50

Tourist : 4 .................

Assistant : Fine. Shall I put it in a bag for you ?

Tourist : 5..................

Assistant : Here are you. Thank you.

Tourist : Thanks. Goodbye

A. I'll take the cheaper one.

B. Oh, it's for me. I want a guide book.

C. I haven't got any children.

D. Yes, please. I'd like a book about London.

E. No, thank you. I want to use it now.

F. That's very heavy. Have you got a smaller one?

G. Is it a good book ?

H. That looks better. How much is it ?

1. what are the answers to ________ questions?(this/these)

2. let's watch a movie. - __________ is a good idea.(this/that)

3. whose house is_____________?(those/that)

4. this book isn't very good, but _______ book's great.(these/ that)

5. how much is _________ t-shirt?(this/those)

6. how much are ________ shoes?(that/ those)

7. excuse me, how much is ________ shirt?(this/these)

8. i like that skirt. do you have _______ in black?(it/them)

9. do you have______ shoes in black?(this/ these)

10. i like these shorts. can i try ________ on?(it/them)

11. what size are ______ pants over there?(those/ these)

12. how much is_________ shirt by the window?(that/this)

13.________ new book''i learn Smart World 6'' is very good.(this/those)

14. my brother can use__________ machines well.(that/those)

15. this t-shirt is nice. i want to try________.(it/them)